CRM is the hearth of the business management for a company: provide tools for sales, engineering, marketing and customer service allowing for both proactive and reactive activity types in the system.
CRM is also directly integrated to the overall DELMIAWORKS system, allowing information to flow freely to various modules.
In this video we will review basic navigation in the CRM Module on DELMIAWORKS and learn how to create activities used to communicate with the teams involved in the Customer Relationship Management
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